Refunds and Cancellations

The monthly billing at lingodart is on a postpaid basis. The invoices are generated in your account in the third week of a month and cover the usage of the previous month. For example, the invoice generated in September of a year will cover usage from your account done in August of that year.

Once an invoice is generated, you can validate its details based on your system or records before paying it. In case you find any discrepancy with your invoice, you can reach out to us via the available channels and we will be happy to sort it out for you.

If you have already paid an invoice in the last three months, and later find a discrepancy with its contents, you can still reach out to us and we will be happy to sort it out for you. In we are able to validate your case, we will initiate a refund for the applicable amount.

Invoices are not generated incase there has been no usage in your account in the previous month. In case you do not wish to continue with our services, you can cancel and deactivate your account/API keys at any time. Please reach out to us via the available channels in case you want to deactivate your account/API keys. You will have to pay for any unbilled usage in your account at the time of deactivation.

You can address your queries to us by writing to us at contact@lingodart.com
You can find other ways to reach out to us on the contact us page.


Other Information
We've addressed some commonly requested information on our Terms of Services, Privacy Policy and GDPR pages.